Privacy Policy

Last Updated: [August-2026]

Your Privacy Matters

At Mana Earth, we believe trust is an essential part of wellbeing. We are committed to protecting your personal information and handling it responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order, subscribe to our newsletter or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Mana Earth is an online wellness brand offering thoughtfully crafted natural products designed to support everyday wellbeing.

Website: www.manaearth.co.za

Email: hello@manaearth.co.za

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

  • Full name

  • Email address

  • Telephone number

  • Delivery address

  • Billing address

  • Order information

  • Messages sent through our contact form

  • Newsletter subscription details

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral source

  • Cookies and similar technologies

This information helps us improve your browsing experience and understand how visitors use our website.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about your purchases

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Send newsletters and promotional updates if you have chosen to receive them

  • Detect fraud or protect our website

  • Meet our legal and regulatory obligations

We only collect information that is reasonably necessary to provide our products and services.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates about new products, educational articles, promotions and company news.

You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

We will never send marketing communications without giving you the opportunity to opt out.

Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

Mana Earth does not store your credit or debit card details.

Payment providers process your payment information in accordance with their own privacy and security policies.

Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information.

We may share limited information only where necessary with trusted service providers who help us operate our business, including:

  • Payment providers

  • Courier and delivery companies

  • Website hosting providers

  • Email marketing providers

  • Technology and security providers

These providers are required to protect your information and may only use it for the services they provide to Mana Earth.

We may also disclose information where required by law or to protect our legal rights.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us to:

  • Remember your preferences

  • Improve website performance

  • Understand visitor behaviour

  • Measure website traffic

  • Enhance security

You may choose to disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.

Protecting Your Information

We take reasonable technical, organisational and administrative measures to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

While no online system can guarantee absolute security, protecting your information is important to us and we continually work to maintain appropriate safeguards.

Your Privacy Rights

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where permitted by law.

  • Withdraw consent for marketing communications at any time.

  • Object to certain processing of your personal information where applicable.

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders

  • Provide customer support

  • Meet legal, tax and accounting obligations

  • Resolve disputes where required

Once information is no longer required, it will be securely deleted or anonymised where reasonably possible.