FAQs

Which couriers do you use?

We use The Courier Guy and PUDO for all deliveries.

How long is delivery?

Delivery usually takes 2-5 business days within South Africa.

Can I track my shipment?

Yes, once your order ships, we provide a tracking number to follow your parcel’s journey.

What if I’m not home?

The courier will leave a card to reschedule or collect from a nearby PUDO point.

How do returns work?

Returns can be sent back via The Courier Guy or PUDO within 14 days.

Are there shipping costs?

Shipping fees depend on your location and package size; details appear at checkout.